Privacy Policy

Last updated: November 30, 2025

1. Introduction

Sayl Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website saylsolutions.com or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out a contact form on our website
  • Schedule a consultation or automation audit
  • Subscribe to our newsletter or blog updates
  • Communicate with us via email, WhatsApp, or phone
  • Use our services as a client

This information may include your name, email address, phone number, company name, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on each page
  • Referring website
  • Date and time of your visit

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Schedule and conduct consultations and automation audits
  • Deliver the services you have requested
  • Send you updates, newsletters, and marketing communications (with your consent)
  • Improve our website and services
  • Analyze website usage and trends
  • Comply with legal obligations

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

  • Service Providers: With third-party service providers who assist us in operating our website and providing our services (e.g., hosting, analytics, scheduling tools)
  • Legal Requirements: When required by law or to protect our rights, privacy, safety, or property
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition
  • With Your Consent: When you have given us explicit consent to share your information

5. Third-Party Services

Our website may contain links to or integrations with third-party services, including:

  • Calendly: For scheduling consultations
  • WhatsApp: For messaging and communication
  • Google Analytics: For website analytics

These third parties have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of these third parties.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate personal information
  • Request deletion of your personal information
  • Object to or restrict processing of your personal information
  • Request data portability
  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the information provided below.

9. Cookies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device. You can control cookies through your browser settings and other tools. However, disabling cookies may affect the functionality of our website.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to these countries.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

  • Email: info@saylsolutions.com
  • WhatsApp: +971 50 959 3969
  • Website: saylsolutions.com