Terms of Service

1. Agreement to Terms

By accessing or using the Sayl Solutions website (saylsolutions.com) and our services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our website or use our services.

2. Description of Services

Sayl Solutions provides AI automation consultancy services, including but not limited to:

• AI chatbot development and deployment
• Voice agent implementation
• Workflow automation using n8n, Python, and other tools
• AI assistant development
• Document automation and OCR solutions
• Custom automation tools and dashboards
• Automation audits and consultations

3. Use of Our Website

You agree to use our website only for lawful purposes and in a way that does not:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Interfere with or disrupt the website or servers
• Attempt to gain unauthorized access to any part of our systems
• Transmit any malicious code or harmful content
• Collect or harvest user information without consent

4. Consultations and Services

Free Automation Audits

We offer free automation audits to prospective clients. These consultations are provided without obligation and are intended to assess your automation needs and provide recommendations.

Paid Services

For paid services, specific terms will be outlined in a separate service agreement or proposal, including scope of work, timeline, pricing, and payment terms. These specific terms will take precedence over these general Terms of Service where applicable.

5. Intellectual Property

Our Intellectual Property

The content on our website, including text, graphics, logos, images, and software, is owned by Sayl Solutions and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without our express written permission.

Client Work Product

Unless otherwise agreed in a service agreement, clients retain ownership of their data and content. We retain ownership of any proprietary tools, frameworks, or methodologies developed by us, while clients receive appropriate licenses to use the deliverables we create for them.

6. Confidentiality

We treat all client information as confidential. We will not disclose your business information, processes, or any details of our engagement to third parties without your consent, except as required by law or as necessary to provide our services.

7. Limitation of Liability

To the fullest extent permitted by law, Sayl Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from:

• Your use of or inability to use our website or services
• Any errors or omissions in our content or services
• Unauthorized access to or alteration of your data
• Any third-party conduct or content

Our total liability for any claims arising from these terms or your use of our services shall not exceed the amount you paid us for services in the 12 months preceding the claim.

8. Disclaimer of Warranties

Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that:

• Our services will meet your specific requirements
• Our services will be uninterrupted, timely, secure, or error-free
• Any results from our services will be accurate or reliable
• Any errors will be corrected

9. Indemnification

You agree to indemnify and hold harmless Sayl Solutions, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, or expenses arising from your violation of these terms, your use of our services, or your infringement of any third-party rights.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of these third parties. Your use of third-party websites is at your own risk.

11. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. We will notify you of material changes by posting the new terms on this page and updating the "Last updated" date. Your continued use of our website or services after such changes constitutes acceptance of the modified terms.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from these terms or your use of our services shall be resolved in the courts of Abu Dhabi, UAE.

13. Severability

If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14. Contact Us

If you have any questions about these Terms of Service, please contact us at:

• Email: info@saylsolutions.com
• WhatsApp: +971 50 959 3969
• Website: saylsolutions.com